Simulating Internet Loss to Test Keep Connect

Keep Connect's General Operations #

Before delving into how to test Keep Connect, let’s grasp its fundamental operations. All highlighted/enclosed values are default and can be modified to your preference:

  • Keep connect monitors your internet health every few minutes (5 mins) by reaching a primary domain (google.com). If the primary domain is unreachable, it will try again in one minute the second domain (cnn.com). If both fails Keep connect will conclude internet is out and thus will initiate restart your router
  • Upon restarting, it will wait for a few minutes (3 mins) before attempting to reconnect to your Wi-Fi network and verifying internet access
  • If the connection is still down, Keep Connect will persistently restart your router (repeating step 1) until it detects a functional internet connection (Max Continuous Restarts = 3). 
  • After exhausting the maximum allowable restarts (let’s say Keep Connect restarts your router 3 times), it enters a waiting period of several hours (4 hours) before initiating another round of (up to 3 restart) attempts..
  • This looping process continues until Keep Connect successfully restores the internet connection to resume monitoring your internet health.
  • Once reconnected to your Wi-Fi with a healthy internet, it promptly sends out a notification.

Every home network is unique, featuring various setups such as a combination of a modem and router, a modem/router hybrid, or standalone routers. Some users might opt for wireless routers, while others may employ more advanced routers suitable for office environments. Despite these diverse setups, the operational capabilities of Keep Connect can be tested using the insights gained in the preceding section.

It is understood in Keep Connect’s General Operation, that Keep Connect functions similarly to any other WiFi device with connecting to  your network. It connects to your router and monitors the internet through regular check intervals. To assess Keep Connect’s automatic rebooting capabilities, the objective is to identify methods to disrupt the internet supply from the WiFi router.

Simulate an Internet loss: Modem and Router, Modem/Hybrid network setup #

As this router relies on the modem or the wired cable (fiber) from the ISP for internet availability, we can simulate an Internet loss by temporarily disconnecting this cable while Keep Connect is still connected to the Wi-Fi network. This will cause Keep Connect to fail reaching the specified test domains (Google and CNN), triggering a reboot. Here are detailed steps to follow:

  • Disconnect the internet/fiber cable, from the modem/ISP to the router. Leaving your router with no internet
  • Wait (for about 5-10mins) until keep connect turns blinking yellow AND reboots your router. You can also plug in something else on Keep, like a lamp to see how Keep Connect cut off power for 30 seconds.
  • You should also hear a click sound, that means Keep Connect just cut off power on the receptacle. (Will do so for about 30 seconds before resupplying power again)
  • Once it does,  plug back the internet/fiber cable to your (so it regains the internet from the modem) and wait until Keep reconnects to the network and becomes online (blue).
  • That’s the time keep connect will send you notification that it initiated a reboot and gives the reason why it did (HTTTP_Fail or DNS_Fail).

Simulate a Wifi loss: For Wireless Routers and Routers that often kicks out devices from the network #

In addition to Keep Connect’s capability to reboot the router upon detecting an internet loss, it can also initiate a router reboot when there’s a loss of Wi-Fi. Loss of Wi-Fi doesn’t necessarily indicate an internet loss; it might mean that your router’s Wi-Fi broadcast has disappeared or cannot be found.

Given that wireless routers don’t depend on cables for internet connection, initiating a reboot due to internet loss can be challenging. Therefore, we can focus on testing Keep Connect’s automatic router rebooting abilities upon detecting Wi-Fi loss.

To Simulate a wifi loss, you can follow the steps below:

  • Unplug completely your router, which will make your router SSID not available in your area.
  • Wait (for about 10-15 mins) until keep connect turns blinking yellow (may blink yellow and then goes blue and blink yellow again) AND reboots your router. You can also plug in something else on Keep, like a lamp to see how Keep Connect cut off power for 30 seconds.
  • You should also hear a click sound, that means Keep Connect just cut off power on the receptacle. (Will do so for about 30 seconds before resupplying power again)
  • Once it does,  plug in back the router so it boots up and re broadcast the wifi network again. and wait until Keep reconnects to the network and becomes online (blue).
  • That’s the time keep connect will send you notification that it initiated a reboot and gives the reason why it did (WiFi_Fail).

Both tests, simulating internet loss and Wi-Fi loss, will easily gives you the confidence you need to ensure your home or remote network is “always online”.

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